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Using Outlook Email Integration

Use our Outlook Integration so that email orders can be sent reliably to Conexiom for processing without complex rule setup or manual help from team-members.

Overview

With Outlook email integration, Conexiom reliably captures email orders for processing without team members needing to participate manually in the forwarding process. After you integrate the system, it acts as a “listener” for messages that are appropriate for processing.

When processed, the messages will be automatically forwarded to Conexiom. Your inbox will provide clear labels for each email it evaluated, being marked as either “Sent to Conexiom” or “Not Sent to Conexiom.” (If the document is sent to Conexiom but encounters an issue during processing, a listing will display either with a “Not Processed” status or it will trigger an alert that requires review).

It performs each of the following:

  • Automatically detects and forwards order-related emails.

  • Applies simple, scalable rules to select only relevant documents for processing, including domains, keywords, attachment types.

  • Reduces manual steps and eliminates bottlenecks when team members can’t keep up.

  • Ensures all qualifying emails get into the system consistently.

Integrating Outlook Email

To integrate Outlook email forwarding, first add accounts, then add email filters, fine tuning your work with best practices, and then finally, ensure that your system is secure. Click the links in the following table for details on each process.

To Do This

Go Here

Add each email inbox from which you want to receive orders from buyers.

Adding Outlook Accounts that Forward Email to Conexiom

Add filters to allow you to control which emails and attachments are accepted and which are screened out.

Managing Email Filters and Filter Logic

Fine tune your work with the best advice on how to configure email filters.

Best Practices for Configuring Email Filters

Address authentication, permission scope, mailbox actions, data access, notifications, and access revocation.

Securing Outlook Email Integration

Outlook Email Integration 1c.png

Outlook Email Integration, Email Addresses

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