Assigning Alerts
Some configurations allow you to assign alerts to individual staff members.
If your organization has this feature, to assign alerts to single staff member, follow these steps:
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Check the boxes of the alerts you want to assign to one individual staff member. Check the box at the top of the column to select all alerts.
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Click the Select Assignee column and from the menu that displays, make a selection.
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Click Save Changes. The alerts are now assigned to that staff member.
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Repeat Step 1 through Step 3 to assign alerts to other staff members.