Completing The "Contact Support" Knowledge Base Form

• Company Name*:
  • The company name is located at the top corner of the Portal
    • 
• What does this request relate to?*:
  • Report an Issue
  • Submit an Enhancement Request
  • Outgoing Documents Inquiry - "Portal says  'delivered' but we did not receive it."
  • Incoming Document Inquiry - "My document was not received by Conexiom".
  • Notification Inquiry - "I did not receive a notification, but I should have."
  • Portal Inquiry - How do I.....?
  • Exception Manager
  • Change Request
• How many trading partners is this affecting?:
  • A single Trading Partner - If the request is only for a specific Profile
    •  
    • Add the specific Trading Partner name in the empty field.
  • All Trading Partners - If All Profiles are getting affected due to the issue.
  • No Trading Partner - If no trading partner is affecting the request.
• What is your email?:
  • Enter your email address where the Support team will response to your request. 

Flags

State: NotValidated |Type: Formal